Privacy Policy

Velvet & Lace Events — Privacy Policy

Overview
Velvet & Lace Events respects your privacy. This policy explains what we collect, how we use it, and your choices.

Information We Collect

  • Contact details such as name, phone number, and email.

  • Event information such as date, venue, and service preferences.

  • Billing details which are processed by payment processors.

  • Website analytics data such as IP address, device type, and pages visited.

  • Communication preferences such as SMS opt-in status.

How We Use Information

  • To provide quotes, fulfill bookings, and deliver event services.

  • To send service communications, scheduling updates, and SMS messages if you opted in.

  • To improve our website, operations, and client experience.

  • To meet legal or compliance obligations.

SMS and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure.

Data Retention
We keep personal information only as long as needed for the purposes in this policy, to comply with legal obligations, or to resolve disputes.

Your Choices
You may request access, correction, or deletion of your personal information, or change your communication preferences. Contact erik@velvetlaceevents.com. To stop SMS messages, text STOP to the shortcode at any time.

Cookies and Analytics
We may use cookies and similar technologies to operate our site and understand usage. You can manage cookies through your browser settings.

Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Visitors
Our services are intended for users in the United States. If you access our services from outside the U.S., you understand that your information may be processed and stored in the United States.

Contact
erik@velvetlaceevents.com

Last Updated: August 25, 2025